It
looks like Microsoft Windows 10 fails to install with error 0x80070643 has been
re-released and the update appears to be causing unexpected issues on some
machines. We have come across some isolated reports from Twitter and Reddit
which revealed that Windows 10 KB4023057 installation fails.
A
thread on Reddit claims that the system downloaded the update but the
installation of KB4023057 failed with error 0x80070643.
Microsoft
Support Number
According
to the support document, Windows 10 KB4023057 should show up on devices with
April 2018 Update or older, and it is supposed to improve the reliability of
Windows Update. In some cases, the update may make changes to important system
settings and configurations. For example, it may reset the network, clean up
space to address all update problems.
The
update was originally released on December 2018 and it has been re-released
today. Windows Update is trying to install the update on devices where the
update is already installed, this results in installation errors.
“Windows
Update just tried (and failed) to install a “KB4023057? update just now. I’m
wondering, what on earth does it do? I can’t seem to find a post on the
official Microsoft website about it, and any news articles I find of it (from
MONTHS ago) talk about it messing with files in the user directory and network
settings,” the Redditor explained.
Microsoft
Error Support Number
Similarly,
there is a thread on the Microsoft Answers forum that also documents the
problem.
Some
users have also documented the problem on Twitter. For example, David Gardiner
says that the update failed to install with the following error:
As
noted above, Windows is trying to install the update again on devices where it
already exists. In our testing, we found that uninstalling the update package
temporary addresses the problem
It’s
worth noting that this update won’t show up in Windows Update history, instead,
it shows up in the Apps & Features setting page.
How to fix Windows 10 KB4023057 error
0x80070643
To
address the error 0x80070643 caused by KB4023057, you need to uninstall and
reinstall that particular update. We’ve outlined the steps below that would
show you how to uninstall that update to get your system back to the normal
condition.
As
shown in the screenshot below, open the Settings app, navigate to Apps &
Features page and find the package.
Tap
on the listed packages and click ‘Uninstall’ to remove them from the system.
Windows10 KB4023057 re-released, fails to install with error 0x80070643 Support +1-844–229–3909 (Toll-Free)
Reboot
the PC.
Open
Settings > Windows Update and check for updates again.
If
the update shows up again, install it and it should not throw any errors. In
case the update is already listed on the screen, click on the retry button and
it will install without any errors.
Uninstall
update via Control Panel
Microsoft
hasn’t moved everything to the Settings app and some packages like the above
one is still accessible via the Control Panel. In case the above method fails,
you can navigate to the Programs and Features page in the Control Center to
remove the update and reinstall it via Windows Update.
For
some odd reasons, the system is trying to install an older version of the
update. The users are experiencing the aforementioned error because of the package
is already installed on their machines.
It’s
also important to understand you won’t experience this glitch if your PC is on
the October 2018 Update. Earlier today, Microsoft revealed that more devices
are now allowed to install the Windows 10 version 1809 (New2019 Update) as all known issues have been
addressed.
Microsoft
hasn’t confirmed the reports of failed installation yet, but the issue is not
very widespread and only a limited number of machines are experiencing it (Windows10 KB4023057 Error Support +1-844–229–3909
(Toll-Free)
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